I'm Nandhagopal

12+ years designing fintech products at scale — payments, platform and trust

A designer

lives by reflection and reality

About

Hybrid UX Leader and hands-on designer with experience across fintech, compliance, risk, and cloud platforms, spanning global enterprises including PayPal, NetApp, InMobi, BNY.

Experienced in leading and scaling design teams while remaining hands-on in complex, regulated

environments. Strong track record of driving UX strategy, launching 0→1 initiatives, and improving

onboarding, trust, and conversion across global markets.

Hybrid UX Leader and hands-on designer with experience across fintech, compliance, risk, and cloud platforms, spanning global enterprises including PayPal, NetApp, InMobi, BNY.

Experienced in leading and scaling design teams while remaining hands-on in complex, regulated

environments. Strong track record of driving UX strategy, launching 0→1 initiatives, and improving

onboarding, trust, and conversion across global markets.

Featured work

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Shared Installments

Scaling Installments for Shared Payments in Mexico Designed and led the launch of a multi-user BNPL experience that increased adoption and unlocked new GMV in an emerging market.

Web and App design

A mockup for a Macbook place on a table for a hair salon website

Shared Installments

Scaling Installments for Shared Payments in Mexico Designed and led the launch of a multi-user BNPL experience that increased adoption and unlocked new GMV in an emerging market.

Web and App design

Shared Installments

Scaling Installments for Shared Payments in Mexico Designed and led the launch of a multi-user BNPL experience that increased adoption and unlocked new GMV in an emerging market.

Web and App design

PayPal BNPL

Led the design of a new installment capability that expanded cross-border transactions and unlocked new revenue streams.

UX/UI Design

A mockup of an iPhone placed on a chair's back

PayPal BNPL

Led the design of a new installment capability that expanded cross-border transactions and unlocked new revenue streams.

UX/UI Design

PayPal BNPL

Led the design of a new installment capability that expanded cross-border transactions and unlocked new revenue streams.

UX/UI Design

Bio Metric verification

Reduced verification time and scaled identity authentication across 200+ countries, lowering non-KYC accounts by 4–5%.

Paypal

Bio Metric verification

Reduced verification time and scaled identity authentication across 200+ countries, lowering non-KYC accounts by 4–5%.

Paypal

Bio Metric verification

Reduced verification time and scaled identity authentication across 200+ countries, lowering non-KYC accounts by 4–5%.

Paypal

Account Provisioning

Improve discovery of various account types for customers to get better benefits for their accounts

Mobile Design

Account Provisioning

Improve discovery of various account types for customers to get better benefits for their accounts

Mobile Design

Account Provisioning

Improve discovery of various account types for customers to get better benefits for their accounts

Mobile Design

Experience

Core impact areas

Global Trust & Compliance

Growth Market Financial Products
Enterprise Platform Modernization
0→1 Product Foundations

PayPal

IC Lead -> IC Lead + Manager

2019 – Now

PayPal

Lead designer

2019 – Now

Netapp

Senior Designer

2017 – 2019

Inmobi

Senior Designer

2014 – 2016

PayPal

Senior Designer

2012 – 2013

BNY

Usability analyst

2007 - 2010

Leadership

I am dedicated to expanding my knowledge and expertise as a UX Manager. Leadership principles that serves as a common framework guiding my thinking, decision-making, and day-to-day action.

Put people first

Inspire, high standards, build trust

Put people first

Inspire, high standards, build trust

Put people first

Inspire, high standards, build trust

Work customer back

Solve customers greatest problems, innovate and be nimble

Work customer back

Solve customers greatest problems, innovate and be nimble

Work customer back

Solve customers greatest problems, innovate and be nimble

Win together

Take ownership, drive success.

Win together

Take ownership, drive success.

Win together

Take ownership, drive success.